How to Recall an Email in Outlook After Sending

We’ve probably all been there. Hitting send on an email that, moments later, we then regret. Whether it went to the wrong person, sent in a moment of rage, or just containing an embarrassing typo, wouldn’t it be great if emails could be recalled? Well, under the right circumstances, they can be.

Providing you’re using Outlook with an Exchange account, you might be able to retract your email. But you need to be quick and you need to hope some factors are on your side. We’ll explore how to recall an email, the requirements that need to be met, along with some alternative approaches.

Please head into the comments section afterwards to share your own stories of email recall and any tips you can share on the topic.

How to Recall a Message in Outlook

It’s very easy to try and recall a message in Outlook. First, navigate to your Sent Items folder and then open the message that you want to recall. From the ribbon, ensure that the Message tab is selected. Then, in the Move group, click Actions (which may have collapsed into an icon, depending on your window size). From the dropdown that appears, select Recall This Message….


A new window will open, which will let you select how you want to handle the recall. You can Delete unread copies of this message to remove the email from the recipient’s inbox entirely. Alternatively, you can Delete unread copies and replace with a new message if you want to send a different email in place of the original.


You can also choose to tick Tell me if recall succeeds or fails for each recipient. This will send you an email that’ll let you know the result of every recall attempt. Once you receive these, you’ll then see a Tracking icon in the ribbon which can be clicked to give a summary of the results.

When complete, click OK to recall the message. This will then send a request to the recipient’s address, asking the email client to delete the original email.

How To Compare Two Word Documents

Comparing documents for differences is a tedious process, but you can check for difference between 2 word document easily.

Follow this tutorial to see how it can be done.

Step 1. Have 2 Word Documents (.doc, .docx).

Step2. Goto Review –> Compare ( Select “Compare”, Compare 2 versions of document. )


provide the path to both the documents and press “OK”.

You will show the difference between the documents alongside with the original documents in small panes.The differences will be shown as striked of lines, in the middle pane, making it easy for viewing the difference.

See below Image for example.


Microsoft Windows shortcut keys

Below is a listing of all the more commonly used Windows shortcut keys for every version of Microsoft Windows.

Alt + Tab
Switch between open applications in all versions of Windows. Reverse the direction by pressing Alt + Shift + Tab at the same time.
Ctrl + Tab
Switches between program groups, tabs, or document windows in applications that support this feature. Reverse the direction by pressing Ctrl + Shift + Tab at the same time.
Alt + double-click
Display the properties of the object you double-click on in Windows 95 and later. For example, doing this on a file would display its properties.
Alt + Print Screen
Create a screenshot only for the active program window in all versions of Windows. For example, if you opened the calculator and pressed these shortcut keys, only the calculator window would be created as a screenshot. If just the Print Screen key is pressed the whole screen will be made into a screenshot.
Ctrl + Alt + Del
Open the Windows option screen for locking computer, switching user, Task Manager, etc. in later versions of Windows. Pressing Ctrl+Alt+Del multiple times will reboot the computer.
Ctrl + Shift + Esc
Immediately bring up the Windows Task Manager in Windows 2000 and later.
Ctrl + Esc
Open the Windows Start menu in most versions of Windows. In Windows 8 this opens the Start screen and in Windows 3.x this would bring up the Task Manager.
Alt + Esc
Switch between open applications on Taskbar in Windows 95 and later.
Alt + Spacebar
Drops down the window control menu for the currently open Windows program in Windows 95 and later.
Alt + Enter
Opens properties window of selected icon or program in Windows 95 and later.
Shift + Del
Will delete any file or other object without throwing it into the Recycle Bin in Windows 95 and later.
Hold down the Shift key
When putting in an audio or data CD that uses Autoplay, holding down the Shift key will prevent that CD from playing.
Windows function key shortcuts

Below is a listing of keyboard shortcuts that use the keyboard function keys. See our what are F1 through F12 keys page for a full listing of what function keys do with all other programs.
Activates help for current open application. If you’re at the Windows Desktop, this will activate the help for Windows.
Renames a highlighted icon, file, or folder in all versions of Windows.
Starts find or search when at the Windows Desktop in all versions of Windows.
In Windows 95 and later, this opens the drive selection or address bar when browsing files in Windows Explorer.
Pressing Alt + F4 closes the current open program window without a prompt in all versions of Windows.
Pressing Ctrl + F4 closes the open window within the current active window in Microsoft Windows. This only works in programs that support multiple windows or tabs in the same program window.
While in Windows Explorer, this will move the cursor to different Windows Explorer pane or in Windows 7 browse available drives.
Pressing F8 over and over as the computer is booting will start the computer in Safe Mode.
Activates the File menu bar in all versions of Windows.
Simulates a right-click on selected item. This is useful if right-click is difficult or impossible using the mouse.
Windows keyboard key shortcuts

Below is a listing of Windows keys that can be used on computers running a Microsoft Windows 95 or later and using a keyboard with a Windows key. In the below list of shortcuts, the Windows key is represented by “WINKEY.” Because not all these shortcuts will work in every version of Windows, we’ve mentioned which versions of Windows support each shortcut key combination.
All versions of Windows
Windows XP only
Windows 7 and 8 only
Windows 8 only
All versions of Windows
Pressing the Windows key alone opens or hides the Windows Start menu. In Windows 8, this opens or hides the Start screen.
Open the Microsoft Windows help and support center.
WINKEY + Pause / Break key
Open the System Properties window.
Opens the Desktop to the top of all other windows.
Open Microsoft Windows Explorer.
Display the Windows Search or Find feature.
WINKEY + Ctrl + F
Display the search for computers window.
Lock the computer and switch users if needed (Windows XP and above only).
Minimizes all windows.
WINKEY + Shift + M
Undo the minimize done by WINKEY + M and WINKEY + D.
Open the run window.
Open Utility Manager or the Ease of Access Center.
Windows XP only
Cycle through open programs through the Taskbar.
Windows 7 and 8 only
WINKEY + 1-0
Pressing the Windows key and any of the top row number keys from 1 to 0 opens the program corresponding to the number of icon on the Taskbar. For example, if the first icon on the Taskbar was Internet Explorer, pressing WINKEY + 1 would open that program or switch to it if already open.
WINKEY + (Plus (+) or Minus (-))
Open Windows Magnifier and zoom in with the plus symbol (+) and zoom out with the minus symbol (-).
Press the WINKEY + ESC to close the Magnifier
Minimize all windows except the active window.
Change between the monitor and projection display types or how second screen displays computer screen.
Set the focus on the Taskbar icons
WINKEY + Left arrow
Shrinks the window to 1/2 screen on the left side for side by side viewing.
WINKEY + Right arrow
Shrinks the window to 1/2 screen on the right side for side by side viewing.
WINKEY + Up arrow
When in the side by side viewing mode, this shortcut takes the screen back to full size.
WINKEY + Down arrow
Minimizes the screen. Also, when in the side by side viewing mode, this shortcut takes the screen back to a minimized size.
Windows 8 only
Peek at the Windows Desktop.
Snap a Windows App to the sides of the screen. Pressing it multiple times will switch between the right and left-hand side of the screen or unsnap the app.
WINKEY + Enter
Open Windows Narrator
Open the Charms.
Cycle through Desktop gadgets.
Open Share in Charms.
Open the Settings in Charms.
Switch between snapped apps.
Open Devices in Charms.
Lock the screen orientation.
Open the power user menu, which gives you access to many of the features most power users would want to use such as Device Manager, Control Panel, Event Viewer, Command Prompt, and much more.

Information on Excel formulas

Formulas are what helped make spreadsheets so popular. By creating formulas, you can have quick calculations even if the information changes in the cells relating to the formula. For example, you could have a total cell that adds all values in a column.
The basics

All spreadsheet formulas begin with and equal sign (=) symbol.
After the equal symbol either a cell or formula function is entered. The function tells the spreadsheet the type of formula.
If a math function is being performed the math formula is surrounded in parentheses.
Using the colon (:) allows you to get a range of cells for a formula. For example, A1:A10 is cells A1 through A10.
Entering a spreadsheet formula

Below is an animated visual example of how an excel formula can be inserted into a spreadsheet. In our first formula entered into the cell “D1,” we manually enter a =sum formula to add 1+2 (in cells A1 and B2) to get the total of “3.” With the next example, we use the mouse to highlight cells A2 to D2 and then instead of typing the formula use the formula button in Excel to automatically create the formula. Next, we show how you can manually enter a formula and then with the help of a mouse get the cell values (you can also highlight multiple cells to create a range). Finally, we manually enter a times ( * ) formula using sum function to find the value of 5 * 100.


Formula examples

Note: The functions listed below may not be the same in all languages of Microsoft Excel. All these examples are done in the English version of Microsoft Excel.
Tip: All of the examples below are listed in alphabetical order, if you want to start with the most common formula, we suggest starting with the =SUM formula.


= will create a cell equal to another. For example, if you were to put =A1 in B1 what ever was in A1 would automatically be put in B1. You could also create a formula that would make one cell equal to more than one value. For example, if you have a first name in cell A1 and a last name in cell B1, you could put in cell A2 =A1&” “&B1 which would put cell A1 in with B1 with a space between. You can also use a concatenate formula to combine cell values.


Display the average amount between cells. For example, if you wanted to get the average for cells A1 to A30, you would type: =AVERAGE(A1:A30).



Count the number of cells in a range that contain only numbers. For example, you could find how many cells between A1 and A15 contain a numeric value by using the =COUNT(A1:A15). If cell A1 and A5 only contained numbers the value of the cell that contains this function would be equal to “2.”



Count the number of cells in a range that contain text and are not empty. For example, you could count the number of cells containing text in cells A1 through A20 by using the =COUNTA(A1:A20). If seven cells were empty the number “13” would be returned.



Count the cells that have a certain value. For example, if you have =COUNTIF(A1:A10,”TEST”) in cell A11, then any cell between A1 through A10 that has the word test will be counted as 1. So if you have 5 cells in that range that contain the word test, A11 would say 5.



The syntax of the IF statement are =IF(CELL=”VALUE” ,”PRINT OR DO THIS”,”ELSE PRINT OR DO THIS”). So a good example of the syntax would be =IF(A1=””,”BLANK”,”NOT BLANK”), this would make any cell besides cell A1 say “BLANK” if a1 had nothing within it, and “NOT BLANK” if any information was within it. The if statement can, of course, become a lot more complicated but can be reduced if following the above structure.



Returns a reference specified by a text string. In the above example, the formula would return the value of the cell contained in A2.

Returns the value of a random cell between A1 and A2 using the indirect and randbetween (explained below) functions.




Find the median of the values of cells A1 through A7. For example, four is the median for 1, 2, 3, 4, 5, 6, 7.

Min and Max represent the minimum or maximum amount in the cells. For example, if you wanted to get the minimum value between cells A1 and A30 you would put =MIN(A1:A30) or if you wanted to get the Maximum about =MAX(A1:A30).



Multiples multiple cells together. For example =Product(A1:A30) would multiple all cells together, so A1 * A2 * A3, etc.



Generates a random number greater than zero but less than one, For example, “0.681359187” could be a randomly generated number placed into the cell of the formula.



Generate a random number between two values. In the above example, the formula would create a random whole number between 1 and 100.



The most commonly used function to add, subtract, multiple, or divide values in cells. Below are some examples.

Add the cells A1 and A2.

Add cells A1 through A5.

Adds cells A1, A2, and A5.

Subtract cell A1 from A2.

Multiply cells A1 and A2.

Divide cell A1 by A2.


Perform the SUM function only if there is a specified value in the first selected cells. An example of this would be =SUMIF(A1:A6,”TEST”,B1:B6) which only adds the values B1:B6 if the word “test” was put somewhere in between A1:A6. So if you put TEST (not case sensitive) in A1, but had numbers in B1 through B6, it would only add the value in B1 because TEST is in A1.
See our SUMIF definition for additional information.



Would print out the current date in the cell entered. This value will change to reflect the current date each time you open your spreadsheet. If you want to enter a date that doesn’t change hold down CTRL and ; to enter the date.



To find the common value of cell. For example, if cells A1 through A6 had 2,4,6,8,10,12 and you entered formula =TREND(A1:A6) in a different cell, you would get the value of 2 because each number is going up by 2.



The lookup, hlookup, or vlookup formula allows you to search and find related values for returned results. See our lookup definition for a complete definition and full details on this formula.

Microsoft Excel shortcut keys

Shortcut Description
F2 Edit the selected cell.
F3 After a name has been created, F3 will paste names.
F4 Repeat last action. For example, if you changed the color of text in another cell, pressing F4 will change the text in cell to the same color.
F5 Go to a specific cell. For example, C6.
F7 Spell check selected text or document.
F11 Create chart from selected data.
Ctrl + Shift + ; Enter the current time.
Ctrl + ; Enter the current date.
Alt + Shift + F1 Insert New Worksheet.
Alt + Enter While typing text in a cell, pressing Alt + Enter will move to the next line, allowing for multiple lines of text in one cell.
Shift + F3 Open the Excel formula window.
Shift + F5 Bring up search box.
Ctrl + 1 Open the Format Cells window.
Ctrl + A Select all contents of the worksheet.
Ctrl + B Bold highlighted selection.
Ctrl + I Italic highlighted selection.
Ctrl + K Insert link.
Ctrl + S Save the open worksheet.
Ctrl + U Underline highlighted selection.
Ctrl + 1 Change the format of selected cells.
Ctrl + 5 Strikethrough highlighted selection.
Ctrl + P Bring up the print dialog box to begin the printing process.
Ctrl + Z Undo last action.
Ctrl + F3 Open Excel Name Manager.
Ctrl + F9 Minimize current window.
Ctrl + F10 Maximize currently selected window.
Ctrl + F6 Switch between open workbooks or windows.
Ctrl + Page up Move between work sheets in the same document.
Ctrl + Page down Move between work sheets in the same document.
Ctrl + Tab Move between Two or more open Excel files.
Alt + = Create a formula to sum all of the above cells.
Ctrl + ‘ Insert the value of the above cell into the cell currently selected.
Ctrl + Shift + 1 Format number in comma format.
Ctrl + Shift + 4 Format number in currency format.
Ctrl + Shift + 3 Format number in date format.
Ctrl + Shift + 5 Format number in percentage format.
Ctrl + Shift + 6 Format number in scientific format.
Ctrl + Shift + 2 Format number in time format.
Ctrl + Arrow key Move to next section of text.
Ctrl + Space Select entire column.
Shift + Space Select entire row.
Ctrl + – Delete the selected column or row.
Ctrl + Shift + = Insert a new column or row.
Ctrl + Home Move to cell A1.
Ctrl + ~ Switch between showing Excel formulas or their values in cells.

Microsoft Word shortcut keys

Shortcut Description
Ctrl + 0 Toggles 6pts of spacing before a paragraph.
Ctrl + A Select all contents of the page.
Ctrl + B Bold highlighted selection.
Ctrl + C Copy selected text.
Ctrl + D Open the font preferences window.
Ctrl + E Aligns the line or selected text to the center of the screen.
Ctrl + F Open find box.
Ctrl + I Italic highlighted selection.
Ctrl + J Aligns the selected text or line to justify the screen.
Ctrl + K Insert a hyperlink.
Ctrl + L Aligns the line or selected text to the left of the screen.
Ctrl + M Indent the paragraph.
Ctrl + N Opens new, blank document window.
Ctrl + O Opens the dialog box or page for selecting a file to open.
Ctrl + P Open the print window.
Ctrl + R Aligns the line or selected text to the right of the screen.
Ctrl + S Save the open document. Just like Shift + F12.
Ctrl + T Create a hanging indent.
Ctrl + U Underline the selected text.
Ctrl + V Paste.
Ctrl + W Close the currently open document.
Ctrl + X Cut selected text.
Ctrl + Y Redo the last action performed.
Ctrl + Z Undo last action.
Ctrl + Shift + L Quickly create a bullet point.
Ctrl + Shift + F Change the font.
Ctrl + Shift + > Increase selected font +1pts up to 12pt and then increase font +2pts.
Ctrl + ] Increase selected font +1pts.
Ctrl + Shift + < Decrease selected font -1pts if 12pt or lower; if above 12, decreases font by +2pt.
Ctrl + [ Decrease selected font -1pts.
Ctrl + / + c Insert a cent sign (¢).
Ctrl + ‘ + <char> Insert a character with an accent (grave) mark, where <char> is the character you want. For example, if you wanted an accented è you would use Ctrl + ‘ + e as your shortcut key. To reverse the accent mark use the opposite accent mark, often on the tilde key.
Ctrl + Shift + * View or hide non printing characters.
Ctrl + <left arrow> Moves one word to the left.
Ctrl + <right arrow> Moves one word to the right.
Ctrl + <up arrow> Moves to the beginning of the line or paragraph.
Ctrl + <down arrow> Moves to the end of the paragraph.
Ctrl + Del Deletes word to right of cursor.
Ctrl + Backspace Deletes word to left of cursor.
Ctrl + End Moves the cursor to the end of the document.
Ctrl + Home Moves the cursor to the beginning of the document.
Ctrl + Spacebar Reset highlighted text to the default font.
Ctrl + 1 Single-space lines.
Ctrl + 2 Double-space lines.
Ctrl + 5 1.5-line spacing.
Ctrl + Alt + 1 Changes text to heading 1.
Ctrl + Alt + 2 Changes text to heading 2.
Ctrl + Alt + 3 Changes text to heading 3.
Alt + Ctrl + F2 Open new document.
Ctrl + F1 Open the Task Pane.
Ctrl + F2 Display the print preview.
Ctrl + Shift + > Increases the selected text size by one.
Ctrl + Shift + < Decreases the selected text size by one.
Ctrl + Shift + F6 Switches to another open Microsoft Word document.
Ctrl + Shift + F12 Prints the document.
F1 Open Help.
F4 Repeat the last action performed (Word 2000+)
F5 Open the Find, Replace, and Go To window in Microsoft Word.
F7 Spellcheck and grammar check selected text or document.
F12 Save As.
Shift + F3 Change the text in Microsoft Word from uppercase to lowercase or a capital letter at the beginning of every word.
Shift + F7 Runs a Thesaurus check on the selected word.
Shift + F12 Save the open document. Just like Ctrl + S.
Shift + Enter Create a soft break instead of a new paragraph.
Shift + Insert Paste.
Shift + Alt + D Insert the current date.
Shift + Alt + T Insert the current time.
You can also utilize the mouse to perform some common actions. The following section contains examples of mouse shortcuts.
Mouse shortcuts Description
Click, hold, and drag Selects text from where you click and hold to the point you drag and let go.
Double-click If double-clicking a word, selects the complete word.
Double-click Double-clicking on the left, center, or right of a blank line makes the alignment of the text left, center, or right aligned.
Double-click Double-clicking anywhere after text on a line will set a tab stop.
Triple-click Selects the line or paragraph of the text that the mouse triple-clicked on.
Ctrl + Mouse wheel Zooms in and out of document.



Webmail links for the group


Insert the full username and password


Note: Using this facility you can access your emails anywhere, but you have to remember NOT to use Keep me signed in feature, when you access it from outside the office, in public networks or unsecured internet cafe’s. which can result in hacked email account and will be a security threat to the company.

do not


Login with your full username and password

Once you sign in click on the username top right hand corner and you will get a drop down.

namemy account

click on the View account link and on the next screen select Manage Sequrity and Privacy


change password
by clicking password you can change to the desired password.

Please Note: We use complex passwords, when you create a new password
please use Capital and simple letters, numarics with an @ signed mixed with 8 charactors. (ex: Mend@9685)